1. Delivery Information

Delivery Conditions: Ticketek will only mail tickets to the residential address of the credit card holder. We do not send tickets to PO Boxes or business addresses. If you have purchased concession tickets you are required to present a valid proof of entitlement and photo ID on entry at the venue. There are three delivery options:

• Regular Mail
• Registered Mail
• Express Post

2. Collection Information

Collection Conditions: As part of the terms of sale, the only person authorised to purchase tickets is the credit card holder. Tickets will not be issued to persons other than the credit card holder. You are required to present your credit card and photo I.D. to collect tickets. If you have purchased concession tickets, you are also required to present a valid concession card.

• Venue collection
• City Box Office collection
• Agency collection
• Parking ticket collection for Sydney Olympic Park (available from selected locations)

3. ezyTicket™ Information

ezyTicket™ is currently available for selected events only.

• How can I view my ezyTicket™ (PDF file)?
• How can I use my ezyTicket™ to gain entry to the event?
• What happens if I have a problem with my ezyTicket™?
• What if someone makes a copy of my ezyTicket™?
• Will Ticketek make this feature available for other events?