The Nutcracker tickets

Tickets sold or issued are subject to the Live Performance Australia (LPA) Ticketing Code of Practice and to the Australian National Youth Ballet's conditions of sale. Any person purchasing a ticket or attending an event agrees to abide by these terms and conditions.

TICKET SALES
• Proof of concession or age may be required to be provided to gain access to the venue or event if being admitted on a concession, senior, child or youth ticket. Failure to provide valid proof will result in an upgrade fee on that ticket.
• Children 15 years and under must be supervised by an accompanying adult or senior ticket holder.
• The age for paid child tickets is 3-12 years inclusive.
• Child tickets can only be purchased when booking either an adult or a senior ticket at the same time.
• Children under the age of 3 do not require a ticket, but will be required to sit on an adult’s lap throughout the performance. Please be mindful that the volume and duration of our performance is often overwhelming for children of this age.
• Tickets purchased online will have the option of printing their own tickets to present at the performance for admission, or presenting ID to collect tickets at the performance.
• Box Office opens 45 minutes prior to most performances.
• Concessions must be Australian issued and valid at the time of booking.

REFUND & EXCHANGE POLICY
All ticket purchases are non-refundable except in the following circumstances:
• If an event is cancelled, rescheduled or significantly re-located.
• All refunds due under the above policy will be made within seven days of cancellation of the performance.
• If a refund is made the Australian National Youth Ballet & The National Theatre reserves the right to retain any service (or equivalent) fee it has charged.
• All fees are returned using the original method of payment. If you made your payment by credit card, your refund will be credited to that same credit card.
• No exchanges or refunds will be made to tickets purchased so please check time, date, price and performance carefully before completing transactions.
• Exchanges, where permissible, are subject to conditions and fees. A change in the personal circumstances of the purchaser does not entitle the purchaser to refund or exchange on the ticket.

Ticketek takes the issue of scalping seriously.

Please comply with any stated ticket limit for this event. If you exceed the ticket limit, Ticketek may at its discretion cancel any or all of your ticket orders and tickets without notice.

This includes ticket orders associated by the same name, email address, billing address/delivery address, credit card number or any other details provided to Ticketek.