By providing your personal information and purchasing a VIP Package you agree to
237 Global using that information to communicate directly with you in respect of
your VIP Package.
Fulfilment: Packages and Package inclusions, including delivery, are facilitated by 237 Global.
If you have any questions regarding the delivery, collection or contents of your
Package inclusions, email:
info@237global.com. Double-check your Junk email
folder, and if you cannot locate any Package communications, email:
info@237global.com.
Age Restrictions: VIP Packages are available to all age categories eligible to purchase a ticket to the
Show.
Patrons 15 years or under must be accompanied by a parent or legal guardian.
Where patrons require adult accompaniment, the parent or legal guardian may also
be required to purchase a VIP Package when participating in elements of the VIP
Package.
We recommend you check the Venue Terms of Entry prior to purchase.
Age means age as at the date of the Show not the date of purchase.
Re-Sale Prohibited: All Package elements will be rendered invalid if resold.
No Refunds: Subject to any applicable law (including Australian Consumer Law) Package and
contents are non-transferable and all sales are final.
There are no refunds or exchanges. Name changes will be issued at the sole
discretion of 237 Global.
Package Details and Instructions: All Package purchasers will be contacted by email (to the email address provided at
the time of purchase) no later than 3 days before the Show.
If you do not receive this email 3 days prior, double-check your Junk email folder, and
if you cannot locate any Package communications, email:
info@237global.com
Package Subject to Change: All Package items and experiences (including any Pre-Show functions, times,
locations, and Package inclusions) may vary from market to market and are subject
to change at any time for any reason.
Purchaser Information: You are responsible for ensuring your contact information (email and mail address)
provided at the time of purchase is correct and current and 237 Global, the Artist,
Ticketing Company, Venue and any other affiliated parties are not responsible for
outdated or incorrect information provided by you including where incorrect
information results in an undelivered product.
Arrival Time: A component of your Package may require you to be at the Venue at a designated
time. This will may well be before doors open.
If you arrive late to your designated time, you are deemed to have forfeited any
missed components of the Package.
Entry: Exact times will be sent to all Package purchasers closer to the Show dates.
Artist Interaction: There is no Artist interaction or involvement on the day of the Show.
Commemorative Tour Laminates: Commemorative Tour Laminates are for commemorative purposes only.
The Package Laminate does not gain or authorise access into the Venue or any
backstage areas.
Package Components (such as Merchandise): Unless otherwise advised, all Package components are to be collected at the Venue
at the time designated in the Package Details and Instructions.
Merchandise Availability: First Access Merchandise Shopping mean priority access to merchandise shopping
prior to general public doors. Exact merchandise items, designs, styles, sizes and
quantities are subject to availability and are not guaranteed. Merchandise offerings
may vary from market to market and may not reflect merchandise available in
overseas or other tour locations.
All sales are made subject to Frontier’s Terms of Sale and any applicable laws. If
there is any conflict or inconsistency between 237 Global’s Purchase Policy/Terms
of Sale (if any), these Package Additional Terms & Conditions and Frontier’s Terms of
Sale then to the furthest extent permitted by law the order of priority will be: (1)
Frontier’s Terms of Sale; then (2) these Package Additional Terms & Conditions; then
(3) 237 Global’s Purchase Policy/Terms of Sale.
If you have questions or concerns regarding the delivery, collection or contents of
your Package or Package inclusions, email:
info@237global.com