The Princess Theatre Box Office will reopen on Monday 2nd October 2023.
The Box Office will be open daily Monday-Friday, 10am-5pm for sales.
The Regent Theatre Box Office will remain open.
Contact
For all ticket and show Information
Phone: 1300 11 10 11
Ticketek Online Support
Wheelchair & Accessibility Bookings
1300 11 10 11 (Mon to Fri 9am-5pm, Saturday & Sunday 10am to 4pm)
Or click HERE to submit a request on line
Bookings can also be made in person at:
Regent Theatre
191 Collins Street, Melbourne, Vic 3000
Monday to Friday 10am to 5pm
PLEASE NOTE: there is no lift access at the Princess Theatre. Patrons with limited mobility are advised that seating in the Stalls (ground level) is the most accessible. The Grand Circle is not suitable for the elderly, patrons with limited mobility or patrons who suffer vertigo. We advise patrons to speak with the Box Office directly at time of booking.
Companion cards are accepted for all performances at the Princess Theatre.
For further information please visit https://marrinergroup.com.au/princess-theatre-accessibility#companioncards
Types of payment
Credit Card or Eftpos preferred.
Venue ticket collections
Pre-paid tickets can be collected from the venue Box Office within the said opening hours or from 1 hour prior on the day of the performance.
VIP Red Carpet ticket holders can pick up tickets and vouchers from 1 hour pre-show on the day of the event at the VIP section of the main bar in the Stalls foyer, downstairs at the Princess Theatre.
Ticket Exchange Policy
Ticket exchanges in some extenuating cases MAY be available for this event. Requests can be submitted via this LINK or phone 1300 11 10 11, option 3, between Monday to Friday 10 am to 5pm.
Please note:
* All requests must be made no later than 7 days prior to start of the ticketed performance.
* Only 1 exchange per event will be allowed.
* A per ticket exchange fee of $9.80 applies up to a maximum of $29.40 per exchange transaction.
* All requests are subject to availability at the time of exchange and must be of equal value of the original ticket(s) purchased.
* If you wish to exchange to a higher priced ticket(s), you will be required to pay the full price of your new tickets, plus the applicable exchange fees and then a credit will be applied on your original date tickets.
* No exchanges or refunds can be provided after the deadlines listed above or after a performance date unless required by applicable law.
* Exchanges may also be available if the performance is postponed or rescheduled.