Fulfilment: The BANKS Meet & Greet Experience and BANKS
Soundcheck Experience Packages and inclusions, including
delivery, are facilitated by 237 Global. If you have any questions
regarding the delivery, collection, or contents, of your BANKS Meet
& Greet Experience and BANKS Soundcheck Experience Packages
Inclusions, please email info@237global.com
Age Restrictions: BANKS Meet & Greet Experience and BANKS
Soundcheck Experience Packages are available to all age
categories eligible to purchase a ticket to the concert. Participants
under 18 years of age may be required to be accompanied by a
parent or legal guardian (the parent or legal guardian may also be
required to purchase a BANKS Meet & Greet Experience or BANKS
Soundcheck Experience Package) when participating in elements
of the BANKS Meet & Greet Experience and BANKS Soundcheck
Experience Packages.
Re-Sale Prohibited: All package elements will be rendered invalid
if resold.
No Refunds: Subject to any appliable law (including without
limitation the Australian Consumer Law) BANKS Meet & Greet
Experience and BANKS Soundcheck Experience Packages and
contents are non-transferable, and all sales are final. There are no
refunds or exchanges. Name changes will be issued at the sole
discretion of 237 Global.
Package Details and Instructions: All BANKS Meet & Greet
Experience and BANKS Soundcheck Experience Packages
purchasers will be contacted by email (to the email address
submitted at the time of purchase) approximately 5 days before the
concert. If you do not receive this email 5 days prior, please double
check your junk email folder, and if you cannot locate any Package
communications, please email info@237global.com.
Packages Subject to Change: All BANKS Meet & Greet Experience
and BANKS Soundcheck Experience Packages items and
experiences (including any pre-show functions, times, locations,
and package inclusions) may vary from market to market and are
subject to change at any time for any reason.
Purchaser information: You are responsible for ensuring your
contact information (email and mail address) provided at the time
of purchase is correct and current and 237 Global, Frontier, the
Artist, Ticketing Company, Venue and any other affiliated parties
are not responsible for outdated or incorrect information provided
by you included where incorrect information results in an
undelivered product.
Arrival Time: A component of your BANKS Meet & Greet
Experience and BANKS Soundcheck Experience Packages will
require you to be at the venue at a designated time. This will be
before doors open. If you arrive late to your designated time, you
are deemed to have forfeited any missed components of the BANKS
Meet & Greet Experience and BANKS Soundcheck Experience
Packages.
First/Early Entry: Entry times to access the venue for package
holders of the BANKS Meet and Greet Experience (General
Admission Standing and Premium Reserved Seating) and BANKS
Sound Check Experience (General Admission Standing and
Premium Reserved Seating) will be staggered. BANKS Meet and
Greet Experience purchasers will access the venue for the Meet &
Greet before the BANKS Sound Check Experience purchasers
access the venue. Please note for General Admission Tickets there
is no sectioned off area on the floor (unless otherwise advised).
Exact times will be sent to all Package purchasers closer to the
show dates.
Artist Meet & Greet:where your Package includes a Meet & Greet
there might be further conditions contained in the BANKS Meet &
Greet Experience Package Details and Instructions, and we reserve
the right to vary the Terms and Conditions to reflect Artist
requirements.
Artist Photograph: where your Package includes a photograph there
might be further conditions contained in the BANKS Meet & Greet
Experience Package Details and Instructions, and we reserve the
right to vary the Terms and Conditions to reflect changing Artist
requirements.
Pre-Show Soundcheck Performance: The BANKS Meet & Greet
Experience and BANKS Soundcheck Experience Packages include
early access to the venue for the pre-show soundcheck
performance. N.B. There are to be no photographs or filming of the
Artist during the pre-show soundcheck performance, unless
otherwise agreed.
Commemorative Tour Laminates: Commemorative
tour laminates are for commemorative purposes only. The BANKS
Meet & Greet Experience and BANKS Soundcheck Experience
Packages laminate does not gain or authorise access into the
venue or any backstage areas.
Package Components (e.g. Merchandise): Unless otherwise
advised, all BANKS Meet & Greet Experience and BANKS
Soundcheck Experience Package components are to be picked up
at the venue at the designated time of arrival on the night of the
concert.
All sales are made subject to Frontier’s Terms of Sale and any
applicable laws. In the event of any conflict or inconsistency
between 237 Global’s Purchase Policy (if any), the Package
Additional Terms & Conditions and Frontier’s Terms of Sale then to
the furthest extent permitted by law the order of priority will be: (1)
Frontier’s Terms of Sale; then (2) these Package Additional Terms &
Conditions; then (3) 237 Global’s Purchase Policy (if any).