The Nutcracker tickets | Princess Theatre | Ticketek Australia
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About

Presented by: BIG Live in association with United Airlines

Ballet’s most iconic story, The Nutcracker is returning, this Christmas!

Journey to the Land of Sweets this festive season and indulge in the spirit of Christmas tradition.

After a sell-out 2024 season, BIG Live returns to Melbourne at Princess Theatre for an extended season. Witness BIG Live’s world-class dancers from around the globe perform ballet’s greatest Christmas show.

Be mesmerised by the breathtaking snowflakes and the exquisite Sugar Plum Fairy as they perform with dazzling costumes and exquisite sets.

Every moment will captivate you and your family’s imagination. Fill your hearts with the Christmas spirit this December with BIG Live’s iconic production of The Nutcracker!

Casting notice:

The appearance of any member of cast is subject to change and may be affected by contracts, holiday, illness, or events beyond the producers’ control. No refunds or exchanges will be offered as a result of an artist’s unavailability to perform at any performance.

Late-comers policy:

Patrons arriving late may not be admitted into the auditorium until a suitable break in the performance. Latecomers may not be seated in their ticketed seat, but in an alternate area nearer an entrance where minimal disruption will be caused to seated attendees. This is at the discretion of the venue staff.

Babes-in-arms Policy:

Infants under the age of two are permitted free of charge provided they do not occupy a seat. Further details on our Children at the Theatres policies.

Age Recommendation

Age recommendation The Nutcracker is recommended for all ages. All persons aged 16 and under must be accompanied and sit next to the accompanying adult.

Hearing Assistance

Assistive Listening Devices: The Princess Theatre provides personal induction neck loops free of charge from the cloakroom, located inside the Stalls foyer. Patrons with hearing aids can utilise neckloops by switching the “T” Switch, or Telecoil position. We can also provide headsets for those without compatible hearing aids or who may prefer headsets. Our Assistive Listening Devices are compatible with standard 3.5mm headphone jacks if patrons wish to bring their own headsets. We aim to do our best and ensure patrons using Assistive Listening Devices can fully experience the show. If there are any issues with a device, please see a Front of House staff member for assistance.

Special Effects

This production includes haze (light fog) and strobe lighting.

Recordings and Photography:

Photography, video and sound recordings of any kind are strictly prohibited during the performance.

Concession Ticket Prices:

Concession prices are available to current holders of an Australian Pension Concession Card. You will need to be able to present proof of your eligibility for the concession prior to admission to the Event.

Ticket Exchange Policy

Ticket exchanges MAY be available for this event. Requests can be submitted via HERE or phone 1300 11 10 11, option 3, between Monday to Friday 9am to 5pm and Saturday to Sunday 10am to 5pm.

Please note:

  • All requests must be made no later than 7 days prior to start of the ticketed performance.
  • Only 1 exchange per event will be allowed.
  • A per ticket exchange fee of $9.80 applies up to a maximum of $29.40 per exchange transaction.
  • All requests are subject to availability at the time of exchange and must be of equal value of the original ticket(s) purchased.
  • If you wish to exchange to a higher priced ticket(s), you will be required to pay the full price of your new tickets, plus the applicable exchange fees and then a credit will be applied on your original date tickets.
  • No exchanges or refunds can be provided after the deadlines listed above or after a performance date unless required by applicable law.
  • Exchanges may also be available if the performance is postponed or rescheduled.

We can only assist customers who purchased their tickets via Ticketek, the authorised ticket seller for all Marriner Group venues (Regent Theatre, Comedy Theatre, Princess Theatre and Forum Melbourne) or through approved partners.

If you purchased tickets through any other channel, please contact the seller directly.

Wheelchair & Accessible bookings
Phone: 1300 11 10 11 ((Mon to Fri 9am-5pm, Saturday & Sunday 10am to 5pm)
or click HERE to submit an accessibility enquiry

Please click HERE for all accessibility information for the Regent Theatre

Bookings can also be made in person at:
Princess Theatre, 163 Spring St, Melbourne
or
Regent Theatre, 191 Collins Street, Melbourne
Monday to Friday 10am to 5pm

Ticketek takes the issue of scalping seriously.

Please comply with any stated ticket limit for this event. If you exceed the ticket limit, Ticketek may at its discretion cancel any or all of your ticket orders and tickets without notice.

This includes ticket orders associated by the same name, email address, billing address/delivery address, credit card number or any other details provided to Ticketek.

Upgrade your theatre experience and treat yourself to a night to remember with a special Christmas VIP Experience, which includes:

  • Premium seating
  • Souvenir program per couple
  • Christmas Sweet Treat Box
  • 1 beverage + 1 ice cream voucher per person
  • Priority queuing at theatre bars

*The Package is not redeemable for cash

*VIP Experience ticket holders can pick up tickets and vouchers from 1 hour pre-show on the day of the event at the VIP section of the main bar in the Stalls foyer, downstairs at the Princess Theatre.

*Non-alcoholic beverage available for those under the age of 18

Times are approx. and subject to change at any time.

2 hours including a 20 minute interval.